SmartWX by SEW
Smart Energy Water

Overview

A vertical-specific platform with a multitude of industry use-cases, SmartWX™ is powered by AI/ML to streamline field operations, from intelligent scheduling and dispatching to real-time workforce visibility and end-to-end asset management. SmartWX™ platform mobilizes and empowers field workforce to improve customer service levels through faster response to service requests at a lower operating cost. With the power of AI and Machine Learning, SmartWX™ helps in intelligently managing the field operations to make the service experiences effortless for end utility customers. The platform enables enterprise-wide collaboration by providing real-time visibility into workforce operations. It can be deployed on all devices, with an online/offline capability. The platform facilitates intelligent decision making via AI-powered smart dashboards and advanced analytics.

Features

• Work Order Management and Automation
  
• AI/ML Scheduling and Dispatching
  
• E-learning, Training, and Development
  
• Asset and Inventory Management
  
• Outage Management and Service Requests
  
• Damage Assessment
  
• Smart Forms and Surveys
  
• AVL and Vehicle Tracking
  
• Safety and Compliance
  
• AI based Reports and Dashboards
  
• Online and Offline Mode
  
• Workforce Collaboration
  

Benefits

• Improve First Time Fix Rates
  
• Reduce Paperwork
  
• Increase field workforce productivity
  
• Improve Operational Efficiency
  
• Enhance Customer Service
  
• Improve Safety And Compliance
  
• Enhance Performance and Reliability of Assets